Shipping policy

Processing time

Orders are processed within 1–2 business days (Monday to Friday). During high-demand periods (e.g., new drops, sales, or holidays), processing may take slightly longer.

Shipping costs

Region/
Country
Shipping
method
Shipping
costs*
Free
shipping
Germany DPD
Standard
€4,60 from €150
  DHL
Standard
€4,90 from €150
  DHL
Express
Shipping

€8,90 from €200
Belgium DPD
Standard
€6.99 from €150
  DHL
International
Premium
€14.80 from €200
Denmark DPD
Standard
€9.60 from €150
  DHL
International
Premium
€14.80 from €200
France DPD
Standard
€12.40 from €150
  DHL
International
Premium
€14.80 from €200
Luxembourg DPD
Standard
€6.99 from €150
  DHL
International
Premium
€14.80 from €200
Netherlands DPD
Standard
€6.99 from €150
  DHL
International
Premium
€14.80 from €200
Austria DPD
Standard
€6.99 from €150
  DHL
International
Premium
€14.80 from €200
Poland DHL
International
Premium
€14.80 from €150
Czech
Republic
DPD
Standard
€9.60 from €150
  DHL
International
Premium
€14.80 from €200
Italy DHL
International
Premium
€14.90 from €150
Sweden DHL
International
Premium
€19.20 from €150
Slovakia DHL
International
Premium
€14.90 from €150
Slovenia DHL
International
Premium
€14.90 from €150
Spain DHL
International
Premium
€14.90 from €150
Hungary DHL
International
Premium
€14.90 from €150
Bulgaria DHL
International
Premium
€15.10 from €150
Estonia DHL
International
Premium
€15.10 from €150
Finland DHL
International
Premium
€19.40 from €150
Greece DHL
International
Premium
€15.10 from €150
Ireland DHL
International
Premium
€15.10 from €150
Croatia DHL
International
Premium
€15.10 from €150
Latvia DHL
International
Premium
€15.10 from €150
Lithuania DHL
International
Premium
€15.10 from €150
Malta DHL
International
Premium
€15.10 from €150
Portugal DHL
International
Premium
€15.10 from €150
Romania DHL
International
Premium
€15.10 from €150
Cyprus DHL
International
Premium
€15.10 from €150

*Shipping costs are calculated and displayed exactly at checkout.

Delivery times

Region/
Country
Estimated
delivery time**
Germany 1–3 business days
Belgium 2 business days
Denmark 2–3 business days
France 2–3 business days
Luxembourg 2 business days
Netherlands 2 business days
Austria 2 business days
Poland 2–3 business days
Czech
Republic
2–3 business days
Italy 2–4 business days
Sweden 2–4 business days
Slovakia 2–3 business days
Slovenia 2–3 business days
Spain 3–4 business days
Hungary 3–4 business days
Bulgaria 4–5 business days
Estonia 3–4 business days
Finland 4–6 business days
Greece 5–6 business days
Ireland 3–4 business days
Croatia 3–4 business days
Latvia 3–4 business days
Lithuania 3–4 business days
Malta 5–7 business days
Portugal 4–5 business days
Romania 3–4 business days
Cyprus 6–7 business days

**Unless otherwise stated in the respective offer, delivery will take place within the timeframes listed above after the contract is concluded. Please note that no deliveries are made on Sundays and public holidays.

Orders with different delivery times

If you order items with different delivery times, we will ship the goods in one shipment unless otherwise agreed. In this case, the delivery time is based on the item with the longest delivery time.

Incorrect address or undeliverable shipments

Please check your address details carefully before completing your order. If a parcel cannot be delivered due to incorrect or incomplete address details, the customer will bear any additional shipping costs incurred.

If you have any questions, you can reach us via the contact form.